Designed and implemented the Learning & Development infrastructure for a global FMCG company in 100 countries for 120,000 employees to outsource and transform the way that HR services were accessed. Designed curriculum and outsourced 120 blended training programs as design authority and quality assurer, engaged global suppliers to deliver multi-language solutions including e-learning.
Designed a process around which to assess the quality of external executive coaches and to manage their engagements within a large N. American energy company. Sourced, interviewed and rated external coaches across USA and Canada against best-practice scoring rubric. Coached HR professionals in process to ascertain if ‘executive coaching’ was the best match for development needs of executives.
Transformed the operation of a national energy company’s Engineering Academy to become a multi-disciplined service provider to businesses operations, and leading the energy industry in the development of engineering capability. Re-energized the culture of the Engineering Academy and its leadership team into an open, confident and accountable part of the organization. This entailed detailed strategic analysis, stakeholder engagement, and recruitment / re-allocation of critical roles. Developed new organization structure, role profiles and training strategy.